Frequently Asked Questions
Product & materials
What are the ponchos made of?
100% cotton at 500 GSM — a plush, absorbent weight that’s still light enough to wear and quick to dry.
What does 500 GSM mean?
GSM is grams per square metre — the density of the fabric. Higher GSM means thicker, softer and more absorbent. 500 GSM is the sweet spot for a poncho you wear, rather than a towel you simply lie on.
Sizing & fit
What sizes are available?
Adults come in S/M (height 90 cm, width 70 cm) and L/XL (height 100 cm, width 80 cm), in a relaxed, generous cut. Kids come in 2–4 years and 4–6 years.
Care
How do I wash it?
Machine wash at 30°C. Gentle care keeps the colour and softness at their best, season after season.
Using your poncho
Is it good for the beach and pool?
Absolutely — it’s designed for the beach, the pool, watersports and everything in between. Throw it on after a swim, get changed underneath, and stay cosy and stylish.
Shipping & returns
Where do you ship and how much is delivery?
We currently ship across Cyprus. Delivery is free on orders over €100, and a flat €5 on orders under €100.
What’s your returns policy?
Easy returns within 14 days of delivery, in line with our returns policy.
Gifts & partnerships
Do you do gift pairs?
Yes — our “pair for two” lets you choose two ponchos in matching or complementary colours, beautifully wrapped.
Can hotels or beach clubs order with custom branding?
Yes — custom branding and embroidery are available as an added option. See For Hotels & Beach Clubs.
Contact
Email tomsandreltd@gmail.com or call +357 94334114.