Frequently Asked Questions

Find answers about Toms Andre poncho towels, sizing, fabric, care and ordering in Cyprus.

Product & materials

What are the ponchos made of?

Our poncho towels are made from 100% cotton at 500 GSM. Check the product description and the sewn-in label for the details of your item.

What does 500 GSM mean?

GSM means grams per square metre: 500 GSM describes the weight of one square metre of fabric, not the weight of the whole poncho. GSM alone does not determine softness, absorbency or drying time; fibre, weave and care also matter. Read more in The Craft.

How is a poncho towel different from a beach towel?

A poncho towel is worn over the head and covers the body while leaving your hands free. A flat beach towel is spread out or wrapped around you. Choose according to how you want to use it after swimming or while changing.

Sizing & fit

What adult sizes are available?

  • S/M: height 90 cm, width 70 cm.
  • L/XL: height 100 cm, width 80 cm.

These are garment dimensions, not body measurements. The cut is relaxed. Compare the dimensions with a garment you already own, and contact us if you are unsure which size to choose.

How do I choose a child’s size?

Children’s sizes are listed as 2–4 years and 4–6 years. Age ranges are a starting point, as children of the same age can differ in height and build. Contact us before ordering if you need help with fit.

Care

How do I wash my poncho?

Our general washing guidance is 30°C. Always follow the sewn-in care label on your item for washing, drying and ironing instructions. Allow the poncho to dry fully before storing it.

Using your poncho

Can I wear it after swimming?

Yes. Wear your poncho after swimming at the beach or pool, or use its relaxed coverage while changing.

Shipping & returns

Where do you deliver?

We currently deliver in Cyprus. See Shipping & Delivery for delivery charges and check the total shown before payment.

Where can I find the returns process?

Read our Returns Policy for the process and contact details. If an item arrives damaged, faulty or different from your order, contact us with your order number and a description of the issue.

Gifts & partnerships

Can I choose ponchos as a gift?

You can choose matching or complementary colours for a pair. Contact us about gift wrapping and the available options before ordering.

Can hotels or beach clubs request custom branding?

Contact us to discuss custom branding and embroidery, availability and a quotation. See For Hotels & Beach Clubs.

Need help before ordering?

Email tomsandreltd@gmail.com or call +357 94334114. To explore the range, visit Shop All.