Frequently Asked Questions

Product & materials

What are the ponchos made of?

100% cotton at 500 GSM — a plush, absorbent weight that’s still light enough to wear and quick to dry.

What does 500 GSM mean?

GSM is grams per square metre — the density of the fabric. Higher GSM means thicker, softer and more absorbent. 500 GSM is the sweet spot for a poncho you wear, rather than a towel you simply lie on.

Sizing & fit

What sizes are available?

Adults come in S/M (height 90 cm, width 70 cm) and L/XL (height 100 cm, width 80 cm), in a relaxed, generous cut. Kids come in 2–4 years and 4–6 years.

Care

How do I wash it?

Machine wash at 30°C. Gentle care keeps the colour and softness at their best, season after season.

Using your poncho

Is it good for the beach and pool?

Absolutely — it’s designed for the beach, the pool, watersports and everything in between. Throw it on after a swim, get changed underneath, and stay cosy and stylish.

Shipping & returns

Where do you ship and how much is delivery?

We currently ship across Cyprus. Delivery is free on orders over €100, and a flat €5 on orders under €100.

What’s your returns policy?

Easy returns within 14 days of delivery, in line with our returns policy.

Gifts & partnerships

Do you do gift pairs?

Yes — our “pair for two” lets you choose two ponchos in matching or complementary colours, beautifully wrapped.

Can hotels or beach clubs order with custom branding?

Yes — custom branding and embroidery are available as an added option. See For Hotels & Beach Clubs.

Contact

Email tomsandreltd@gmail.com or call +357 94334114.